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- Part of employee can't login thru mobile app and phone
Part of employee can't login thru mobile app and phone
2 years 2 months ago #4151
by Kap-Chew
Replied by Kap-Chew on topic Part of employee can't login thru mobile app and phone
Hi, I know the problem already, it's a new bug that I accidentally introduced in last night's release. This has been fixed, kindly ask your employees to try again.
Sorry for the inconvenience caused.
Sorry for the inconvenience caused.
The following user(s) said Thank You: Pauline
2 years 2 months ago - 2 years 1 month ago #4179
by Kira
Replied by Kira on topic Part of employee can't login thru mobile app and phone
Hello, I'm checking my account. I'm an employee just like my colleague but she is able to log in to app but I can't. I used to be in management now I'm just general employee. Can I check if this has something to do with my previous designation?
Last edit: 2 years 1 month ago by Kira. Reason: employer to employee
2 years 2 months ago #4218
by Kap-Chew
Replied by Kap-Chew on topic Part of employee can't login thru mobile app and phone
You will need to make sure that you are signing in the correct TAB on the login page. There are 2 tabs, one for Employer and one for Employee.
2 years 1 month ago #4287
by Kira
Replied by Kira on topic Part of employee can't login thru mobile app and phone
Hi Kap-Chew,
Kira here. I have clearly selected employee tab and asked my co-workers to verify as well. I am the only one who is unable to login via app. Can I trouble you to check on your end what is the issue? I am just a normal employee now.
Kira here. I have clearly selected employee tab and asked my co-workers to verify as well. I am the only one who is unable to login via app. Can I trouble you to check on your end what is the issue? I am just a normal employee now.
2 years 1 month ago #4288
by Kap-Chew
Replied by Kap-Chew on topic Part of employee can't login thru mobile app and phone
Hi, I have just tested, there is no problem logging as employee from HR.my Mobile app.
2 years 1 month ago #4291
by Kira
Replied by Kira on topic Part of employee can't login thru mobile app and phone
I logged in via kira [at] ezypzyacademy [dot] com and I still can't. I used employer tab, employee tab, and employer hr role, all cannot. Can you help me from this email?
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- Part of employee can't login thru mobile app and phone
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